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Papers On Business - Management
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Bank Customer Satisfaction
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6 pages in length. The future of customer satisfaction within the banking industry hinges upon astute marketing tactics and continued technological advancements such as automation, ATM's and debit cards; clearly, the human element is becoming less and less important in order for the industry to successfully move forward in its never-ending quest to attract and retain clientele. Bibliography lists 8 sources.
Filename: TLCBankCust.rtf

Bank of Scotland
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This 5 page paper examines the strategy of the Bank of Scotland, now part of the Halifax Bank of Scotland group (HBOS). The paper looks at how the bank chooses to compete, what segment of the market is targeted and how, the impact of macro some macro factors and the importance f elements such as price and promotion in the strategy. The bibliography cites 4 sources.
Filename: TEbanksc.rtf

BANK OF THE WEST AND SWOT ANALYSIS
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This 3-page paper provides a SWOT analysis for Bank of the West. Bibliography lists 3 sources.
Filename: MTbanwes.rtf

Bank One Corporation
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A 10 page paper. The banking industry has changed dramatically over the past two to three decades. Deregulation has allowed commercial banks to merge creating mammoth size financial institutions. The Internet and electronic banking is just another aspect of the industry that promises to make these huge banks even bigger - if they take the opportunities offered. Bank One is one institution that has acquired more than 100 other banks and it has entered electronic banking. The paper describes the activities of Bank One and how it compares within the industry. 2 tables included. Bibliography lists 9 sources.
Filename: PGbank1.msw

Bankruptcy At Federated Department Stores / What Campeau Could Have Done
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A 5 page paper speculating how Federated Department Stores could have avoided filing Chapter 11 in 1989. Of course it's always easier to see what could have been done than it is to have a completely clear view of the best long-term course of action when making a decision, but seeing the way is never clear through the fog of massive ego and arrogance. Robert Campeau wanted Federated Department Stores, and he wasn't going to let a little thing like knowing nothing of the retail business stop him. Bibliography lists 5 sources.
Filename: Fedepst.wps


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